“The consultants were very “hands-on,” collaborative and responsive in working with our team throughout the project. They created a thorough and high quality business plan to improve our primary care services. I give them my strong recommendation!”

“They ran a disciplined negotiation process respecting our proud history and the affection our community had, and still has, for their local hospital.”

“For the rest of my years as mayor, I applied their community listening process to all kinds of debates in our city. When I’d say, ‘Let’s think how they would’ve handled this,’ emotions just calmed down and a real discussion would start.”

“After years of financial struggle, the resulting plan not only saved our hospital, but helped us a get a brand new campus to serve our people and attract more patients from a wider region.”

"We felt like they were always looking out for our best interests. They listened to us – relentlessly – and really heard the concerns of our physicians."

“They proved that giving good business advice can come from having a good heart.”